Shipping policy

Shipping Policy

At NYOR, we are committed to delivering your order efficiently and securely. Please review the following information regarding our shipping process.

Order Processing

All orders are processed after successful payment.

Processing time: 1–3 business days
Orders are handled Monday to Friday (excluding UK public holidays)

Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

UK Delivery

We ship across the United Kingdom.

Estimated delivery times after dispatch:

Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days (if selected at checkout)

Delivery times are estimates and may vary depending on courier services and demand.

International Shipping

NYOR offers international shipping to selected countries.

Estimated delivery times:

Europe: 5–10 business days
Rest of World: 7–15 business days

Please note that customs duties, import taxes, and related fees are the responsibility of the customer.

Shipping Fees

Shipping costs are calculated at checkout based on your location and chosen delivery method.

Free shipping promotions may be available on selected orders from time to time.

Tracking

Tracking information will be provided once your order has been dispatched (where applicable). Customers are encouraged to monitor delivery updates using the tracking link provided.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date.

Please include:

Your order number
Photos (if applicable)
A brief description of the issue

We will investigate and provide a suitable resolution as quickly as possible.

Address Accuracy

Customers are responsible for ensuring that all shipping details are accurate at checkout. NYOR is not responsible for delivery failures caused by incorrect or incomplete address information.